---
title: RecordingApi
---
## PureCloud::RecordingApi
All URIs are relative to *https://api.mypurecloud.com*
Method | Description
------------- | ------------- | -------------
[**delete_conversation_recording_annotation**](RecordingApi.html#delete_conversation_recording_annotation) | Delete annotation
[**delete_orphanrecording**](RecordingApi.html#delete_orphanrecording) | Deletes a single orphan recording
[**delete_recording_mediaretentionpolicies**](RecordingApi.html#delete_recording_mediaretentionpolicies) | Delete media retention policies
[**delete_recording_mediaretentionpolicy**](RecordingApi.html#delete_recording_mediaretentionpolicy) | Delete a media retention policy
[**get_conversation_recording**](RecordingApi.html#get_conversation_recording) | Gets a specific recording.
[**get_conversation_recording_annotation**](RecordingApi.html#get_conversation_recording_annotation) | Get annotation
[**get_conversation_recording_annotations**](RecordingApi.html#get_conversation_recording_annotations) | Get annotations for recording
[**get_conversation_recordingmetadata**](RecordingApi.html#get_conversation_recordingmetadata) | Get recording metadata for a conversation. Does not return playable media.
[**get_conversation_recordingmetadata_recording_id**](RecordingApi.html#get_conversation_recordingmetadata_recording_id) | Get metadata for a specific recording. Does not return playable media.
[**get_conversation_recordings**](RecordingApi.html#get_conversation_recordings) | Get all of a Conversation's Recordings.
[**get_orphanrecording**](RecordingApi.html#get_orphanrecording) | Gets a single orphan recording
[**get_orphanrecording_media**](RecordingApi.html#get_orphanrecording_media) | Gets the media of a single orphan recording
[**get_orphanrecordings**](RecordingApi.html#get_orphanrecordings) | Gets all orphan recordings
[**get_recording_batchrequest**](RecordingApi.html#get_recording_batchrequest) | Get the status and results for a batch request job, only the user that submitted the job may retrieve results
[**get_recording_localkeys_setting**](RecordingApi.html#get_recording_localkeys_setting) | Get the local encryption settings
[**get_recording_localkeys_settings**](RecordingApi.html#get_recording_localkeys_settings) | gets a list local key settings data
[**get_recording_mediaretentionpolicies**](RecordingApi.html#get_recording_mediaretentionpolicies) | Gets media retention policy list with query options to filter on name and enabled.
[**get_recording_mediaretentionpolicy**](RecordingApi.html#get_recording_mediaretentionpolicy) | Get a media retention policy
[**get_recording_recordingkeys**](RecordingApi.html#get_recording_recordingkeys) | Get encryption key list
[**get_recording_recordingkeys_rotationschedule**](RecordingApi.html#get_recording_recordingkeys_rotationschedule) | Get key rotation schedule
[**get_recording_settings**](RecordingApi.html#get_recording_settings) | Get the Recording Settings for the Organization
[**get_recordings_screensessions**](RecordingApi.html#get_recordings_screensessions) | Retrieves a paged listing of screen recording sessions
[**patch_recording_mediaretentionpolicy**](RecordingApi.html#patch_recording_mediaretentionpolicy) | Patch a media retention policy
[**patch_recordings_screensession**](RecordingApi.html#patch_recordings_screensession) | Update a screen recording session
[**post_conversation_recording_annotations**](RecordingApi.html#post_conversation_recording_annotations) | Create annotation
[**post_recording_batchrequests**](RecordingApi.html#post_recording_batchrequests) | Submit a batch download request for recordings. Recordings in response will be in their original format/codec - configured in the Trunk configuration.
[**post_recording_localkeys**](RecordingApi.html#post_recording_localkeys) | create a local recording key
[**post_recording_localkeys_settings**](RecordingApi.html#post_recording_localkeys_settings) | create settings for local key creation
[**post_recording_mediaretentionpolicies**](RecordingApi.html#post_recording_mediaretentionpolicies) | Create media retention policy
[**post_recording_recordingkeys**](RecordingApi.html#post_recording_recordingkeys) | Create encryption key
[**put_conversation_recording**](RecordingApi.html#put_conversation_recording) | Updates the retention records on a recording.
[**put_conversation_recording_annotation**](RecordingApi.html#put_conversation_recording_annotation) | Update annotation
[**put_orphanrecording**](RecordingApi.html#put_orphanrecording) | Updates an orphan recording to a regular recording with retention values
[**put_recording_localkeys_setting**](RecordingApi.html#put_recording_localkeys_setting) | Update the local encryption settings
[**put_recording_mediaretentionpolicy**](RecordingApi.html#put_recording_mediaretentionpolicy) | Update a media retention policy
[**put_recording_recordingkeys_rotationschedule**](RecordingApi.html#put_recording_recordingkeys_rotationschedule) | Update key rotation schedule
[**put_recording_settings**](RecordingApi.html#put_recording_settings) | Update the Recording Settings for the Organization
{: class="table table-striped"}
## - delete_conversation_recording_annotation(conversation_id, recording_id, annotation_id)
Delete annotation
Wraps DELETE /api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations/{annotationId}
Requires NO permissions:
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
conversation_id = "conversation_id_example" # String | Conversation ID
recording_id = "recording_id_example" # String | Recording ID
annotation_id = "annotation_id_example" # String | Annotation ID
begin
#Delete annotation
api_instance.delete_conversation_recording_annotation(conversation_id, recording_id, annotation_id)
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->delete_conversation_recording_annotation: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**conversation_id** | **String**| Conversation ID | |
**recording_id** | **String**| Recording ID | |
**annotation_id** | **String**| Annotation ID | |
{: class="table table-striped"}
### Return type
nil (empty response body)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**OrphanRecording**](OrphanRecording.html) delete_orphanrecording(orphan_id)
Deletes a single orphan recording
Wraps DELETE /api/v2/orphanrecordings/{orphanId}
Requires ANY permissions:
* recording:orphan:delete
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
orphan_id = "orphan_id_example" # String | Orphan ID
begin
#Deletes a single orphan recording
result = api_instance.delete_orphanrecording(orphan_id)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->delete_orphanrecording: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**orphan_id** | **String**| Orphan ID | |
{: class="table table-striped"}
### Return type
[**OrphanRecording**](OrphanRecording.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## - delete_recording_mediaretentionpolicies(ids)
Delete media retention policies
Bulk delete of media retention policies, this will only delete the polices that match the ids specified in the query param.
Wraps DELETE /api/v2/recording/mediaretentionpolicies
Requires ANY permissions:
* recording:retentionPolicy:delete
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
ids = "ids_example" # String |
begin
#Delete media retention policies
api_instance.delete_recording_mediaretentionpolicies(ids)
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->delete_recording_mediaretentionpolicies: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**ids** | **String**| | |
{: class="table table-striped"}
### Return type
nil (empty response body)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## - delete_recording_mediaretentionpolicy(policy_id)
Delete a media retention policy
Wraps DELETE /api/v2/recording/mediaretentionpolicies/{policyId}
Requires ANY permissions:
* recording:retentionPolicy:delete
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
policy_id = "policy_id_example" # String | Policy ID
begin
#Delete a media retention policy
api_instance.delete_recording_mediaretentionpolicy(policy_id)
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->delete_recording_mediaretentionpolicy: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**policy_id** | **String**| Policy ID | |
{: class="table table-striped"}
### Return type
nil (empty response body)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Recording**](Recording.html) get_conversation_recording(conversation_id, recording_id, opts)
Gets a specific recording.
Wraps GET /api/v2/conversations/{conversationId}/recordings/{recordingId}
Requires NO permissions:
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
conversation_id = "conversation_id_example" # String | Conversation ID
recording_id = "recording_id_example" # String | Recording ID
opts = {
format_id: "WEBM", # String | The desired media format.
download: false, # BOOLEAN | requesting a download format of the recording
file_name: "file_name_example" # String | the name of the downloaded fileName
}
begin
#Gets a specific recording.
result = api_instance.get_conversation_recording(conversation_id, recording_id, opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->get_conversation_recording: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**conversation_id** | **String**| Conversation ID | |
**recording_id** | **String**| Recording ID | |
**format_id** | **String**| The desired media format. | [optional] [default to WEBM]
**Values**: WAV, WEBM, WAV_ULAW, OGG_VORBIS, OGG_OPUS, MP3, NONE |
**download** | **BOOLEAN**| requesting a download format of the recording | [optional] [default to false] |
**file_name** | **String**| the name of the downloaded fileName | [optional] |
{: class="table table-striped"}
### Return type
[**Recording**](Recording.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Annotation**](Annotation.html) get_conversation_recording_annotation(conversation_id, recording_id, annotation_id)
Get annotation
Wraps GET /api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations/{annotationId}
Requires NO permissions:
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
conversation_id = "conversation_id_example" # String | Conversation ID
recording_id = "recording_id_example" # String | Recording ID
annotation_id = "annotation_id_example" # String | Annotation ID
begin
#Get annotation
result = api_instance.get_conversation_recording_annotation(conversation_id, recording_id, annotation_id)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->get_conversation_recording_annotation: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**conversation_id** | **String**| Conversation ID | |
**recording_id** | **String**| Recording ID | |
**annotation_id** | **String**| Annotation ID | |
{: class="table table-striped"}
### Return type
[**Annotation**](Annotation.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Array<Annotation>**](Annotation.html) get_conversation_recording_annotations(conversation_id, recording_id)
Get annotations for recording
Wraps GET /api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations
Requires NO permissions:
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
conversation_id = "conversation_id_example" # String | Conversation ID
recording_id = "recording_id_example" # String | Recording ID
begin
#Get annotations for recording
result = api_instance.get_conversation_recording_annotations(conversation_id, recording_id)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->get_conversation_recording_annotations: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**conversation_id** | **String**| Conversation ID | |
**recording_id** | **String**| Recording ID | |
{: class="table table-striped"}
### Return type
[**Array<Annotation>**](Annotation.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Array<Recording>**](Recording.html) get_conversation_recordingmetadata(conversation_id)
Get recording metadata for a conversation. Does not return playable media.
Wraps GET /api/v2/conversations/{conversationId}/recordingmetadata
Requires NO permissions:
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
conversation_id = "conversation_id_example" # String | Conversation ID
begin
#Get recording metadata for a conversation. Does not return playable media.
result = api_instance.get_conversation_recordingmetadata(conversation_id)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->get_conversation_recordingmetadata: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**conversation_id** | **String**| Conversation ID | |
{: class="table table-striped"}
### Return type
[**Array<Recording>**](Recording.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Recording**](Recording.html) get_conversation_recordingmetadata_recording_id(conversation_id, recording_id)
Get metadata for a specific recording. Does not return playable media.
Wraps GET /api/v2/conversations/{conversationId}/recordingmetadata/{recordingId}
Requires NO permissions:
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
conversation_id = "conversation_id_example" # String | Conversation ID
recording_id = "recording_id_example" # String | Recording ID
begin
#Get metadata for a specific recording. Does not return playable media.
result = api_instance.get_conversation_recordingmetadata_recording_id(conversation_id, recording_id)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->get_conversation_recordingmetadata_recording_id: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**conversation_id** | **String**| Conversation ID | |
**recording_id** | **String**| Recording ID | |
{: class="table table-striped"}
### Return type
[**Recording**](Recording.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Array<Recording>**](Recording.html) get_conversation_recordings(conversation_id, opts)
Get all of a Conversation's Recordings.
Wraps GET /api/v2/conversations/{conversationId}/recordings
Requires NO permissions:
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
conversation_id = "conversation_id_example" # String | Conversation ID
opts = {
max_wait_ms: 5000, # Integer | The maximum number of milliseconds to wait for the recording to be ready. Must be a positive value.
format_id: "WEBM" # String | The desired media format. Possible values: NONE, MP3, WAV, or WEBM
}
begin
#Get all of a Conversation's Recordings.
result = api_instance.get_conversation_recordings(conversation_id, opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->get_conversation_recordings: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**conversation_id** | **String**| Conversation ID | |
**max_wait_ms** | **Integer**| The maximum number of milliseconds to wait for the recording to be ready. Must be a positive value. | [optional] [default to 5000] |
**format_id** | **String**| The desired media format. Possible values: NONE, MP3, WAV, or WEBM | [optional] [default to WEBM]
**Values**: WAV, WEBM, WAV_ULAW, OGG_VORBIS, OGG_OPUS, MP3, NONE |
{: class="table table-striped"}
### Return type
[**Array<Recording>**](Recording.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**OrphanRecording**](OrphanRecording.html) get_orphanrecording(orphan_id)
Gets a single orphan recording
Wraps GET /api/v2/orphanrecordings/{orphanId}
Requires ANY permissions:
* recording:orphan:view
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
orphan_id = "orphan_id_example" # String | Orphan ID
begin
#Gets a single orphan recording
result = api_instance.get_orphanrecording(orphan_id)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->get_orphanrecording: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**orphan_id** | **String**| Orphan ID | |
{: class="table table-striped"}
### Return type
[**OrphanRecording**](OrphanRecording.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Recording**](Recording.html) get_orphanrecording_media(orphan_id, opts)
Gets the media of a single orphan recording
A 202 response means the orphaned media is currently transcoding and will be available shortly.A 200 response denotes the transcoded orphan media is available now and is contained in the response body.
Wraps GET /api/v2/orphanrecordings/{orphanId}/media
Requires NO permissions:
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
orphan_id = "orphan_id_example" # String | Orphan ID
opts = {
format_id: "WEBM", # String | The desired media format.
download: false, # BOOLEAN | requesting a download format of the recording
file_name: "file_name_example" # String | the name of the downloaded fileName
}
begin
#Gets the media of a single orphan recording
result = api_instance.get_orphanrecording_media(orphan_id, opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->get_orphanrecording_media: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**orphan_id** | **String**| Orphan ID | |
**format_id** | **String**| The desired media format. | [optional] [default to WEBM]
**Values**: WAV, WEBM, WAV_ULAW, OGG_VORBIS, OGG_OPUS, MP3, NONE |
**download** | **BOOLEAN**| requesting a download format of the recording | [optional] [default to false] |
**file_name** | **String**| the name of the downloaded fileName | [optional] |
{: class="table table-striped"}
### Return type
[**Recording**](Recording.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**OrphanRecordingListing**](OrphanRecordingListing.html) get_orphanrecordings(opts)
Gets all orphan recordings
Wraps GET /api/v2/orphanrecordings
Requires ANY permissions:
* recording:orphan:view
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
opts = {
page_size: 25, # Integer | The total page size requested
page_number: 1, # Integer | The page number requested
sort_by: "sort_by_example", # String | variable name requested to sort by
expand: ["expand_example"], # Array | variable name requested by expand list
next_page: "next_page_example", # String | next page token
previous_page: "previous_page_example", # String | Previous page token
has_conversation: false, # BOOLEAN | Filter resulting orphans by whether the conversation is known. False returns all orphans for the organization.
media: "media_example" # String | Filter resulting orphans based on their media type
}
begin
#Gets all orphan recordings
result = api_instance.get_orphanrecordings(opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->get_orphanrecordings: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**page_size** | **Integer**| The total page size requested | [optional] [default to 25] |
**page_number** | **Integer**| The page number requested | [optional] [default to 1] |
**sort_by** | **String**| variable name requested to sort by | [optional] |
**expand** | [**Array<String>**](String.html)| variable name requested by expand list | [optional] |
**next_page** | **String**| next page token | [optional] |
**previous_page** | **String**| Previous page token | [optional] |
**has_conversation** | **BOOLEAN**| Filter resulting orphans by whether the conversation is known. False returns all orphans for the organization. | [optional] [default to false] |
**media** | **String**| Filter resulting orphans based on their media type | [optional]
**Values**: Call, Screen |
{: class="table table-striped"}
### Return type
[**OrphanRecordingListing**](OrphanRecordingListing.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**BatchDownloadJobStatusResult**](BatchDownloadJobStatusResult.html) get_recording_batchrequest(job_id)
Get the status and results for a batch request job, only the user that submitted the job may retrieve results
Wraps GET /api/v2/recording/batchrequests/{jobId}
Requires NO permissions:
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
job_id = "job_id_example" # String | jobId
begin
#Get the status and results for a batch request job, only the user that submitted the job may retrieve results
result = api_instance.get_recording_batchrequest(job_id)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->get_recording_batchrequest: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**job_id** | **String**| jobId | |
{: class="table table-striped"}
### Return type
[**BatchDownloadJobStatusResult**](BatchDownloadJobStatusResult.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**LocalEncryptionConfiguration**](LocalEncryptionConfiguration.html) get_recording_localkeys_setting(settings_id)
Get the local encryption settings
Wraps GET /api/v2/recording/localkeys/settings/{settingsId}
Requires ANY permissions:
* recording:encryptionKey:view
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
settings_id = "settings_id_example" # String | Settings Id
begin
#Get the local encryption settings
result = api_instance.get_recording_localkeys_setting(settings_id)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->get_recording_localkeys_setting: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**settings_id** | **String**| Settings Id | |
{: class="table table-striped"}
### Return type
[**LocalEncryptionConfiguration**](LocalEncryptionConfiguration.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**LocalEncryptionConfigurationListing**](LocalEncryptionConfigurationListing.html) get_recording_localkeys_settings
gets a list local key settings data
Wraps GET /api/v2/recording/localkeys/settings
Requires ANY permissions:
* recording:encryptionKey:view
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
begin
#gets a list local key settings data
result = api_instance.get_recording_localkeys_settings
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->get_recording_localkeys_settings: #{e}"
end
~~~
### Parameters
This endpoint does not need any parameter.
{: class="table table-striped"}
### Return type
[**LocalEncryptionConfigurationListing**](LocalEncryptionConfigurationListing.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**PolicyEntityListing**](PolicyEntityListing.html) get_recording_mediaretentionpolicies(opts)
Gets media retention policy list with query options to filter on name and enabled.
for a less verbose response, add summary=true to this endpoint
Wraps GET /api/v2/recording/mediaretentionpolicies
Requires ANY permissions:
* recording:retentionPolicy:view
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
opts = {
page_size: 25, # Integer | The total page size requested
page_number: 1, # Integer | The page number requested
sort_by: "sort_by_example", # String | variable name requested to sort by
expand: ["expand_example"], # Array | variable name requested by expand list
next_page: "next_page_example", # String | next page token
previous_page: "previous_page_example", # String | Previous page token
name: "name_example", # String | the policy name - used for filtering results in searches.
enabled: true, # BOOLEAN | checks to see if policy is enabled - use enabled = true or enabled = false
summary: false, # BOOLEAN | provides a less verbose response of policy lists.
has_errors: true # BOOLEAN | provides a way to fetch all policies with errors or policies that do not have errors
}
begin
#Gets media retention policy list with query options to filter on name and enabled.
result = api_instance.get_recording_mediaretentionpolicies(opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->get_recording_mediaretentionpolicies: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**page_size** | **Integer**| The total page size requested | [optional] [default to 25] |
**page_number** | **Integer**| The page number requested | [optional] [default to 1] |
**sort_by** | **String**| variable name requested to sort by | [optional] |
**expand** | [**Array<String>**](String.html)| variable name requested by expand list | [optional] |
**next_page** | **String**| next page token | [optional] |
**previous_page** | **String**| Previous page token | [optional] |
**name** | **String**| the policy name - used for filtering results in searches. | [optional] |
**enabled** | **BOOLEAN**| checks to see if policy is enabled - use enabled = true or enabled = false | [optional] |
**summary** | **BOOLEAN**| provides a less verbose response of policy lists. | [optional] [default to false] |
**has_errors** | **BOOLEAN**| provides a way to fetch all policies with errors or policies that do not have errors | [optional] |
{: class="table table-striped"}
### Return type
[**PolicyEntityListing**](PolicyEntityListing.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Policy**](Policy.html) get_recording_mediaretentionpolicy(policy_id)
Get a media retention policy
Wraps GET /api/v2/recording/mediaretentionpolicies/{policyId}
Requires ANY permissions:
* recording:retentionPolicy:view
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
policy_id = "policy_id_example" # String | Policy ID
begin
#Get a media retention policy
result = api_instance.get_recording_mediaretentionpolicy(policy_id)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->get_recording_mediaretentionpolicy: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**policy_id** | **String**| Policy ID | |
{: class="table table-striped"}
### Return type
[**Policy**](Policy.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**EncryptionKeyEntityListing**](EncryptionKeyEntityListing.html) get_recording_recordingkeys(opts)
Get encryption key list
Wraps GET /api/v2/recording/recordingkeys
Requires ANY permissions:
* recording:encryptionKey:view
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
opts = {
page_size: 25, # Integer | Page size
page_number: 1 # Integer | Page number
}
begin
#Get encryption key list
result = api_instance.get_recording_recordingkeys(opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->get_recording_recordingkeys: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**page_size** | **Integer**| Page size | [optional] [default to 25] |
**page_number** | **Integer**| Page number | [optional] [default to 1] |
{: class="table table-striped"}
### Return type
[**EncryptionKeyEntityListing**](EncryptionKeyEntityListing.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**KeyRotationSchedule**](KeyRotationSchedule.html) get_recording_recordingkeys_rotationschedule
Get key rotation schedule
Wraps GET /api/v2/recording/recordingkeys/rotationschedule
Requires ANY permissions:
* recording:encryptionKey:view
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
begin
#Get key rotation schedule
result = api_instance.get_recording_recordingkeys_rotationschedule
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->get_recording_recordingkeys_rotationschedule: #{e}"
end
~~~
### Parameters
This endpoint does not need any parameter.
{: class="table table-striped"}
### Return type
[**KeyRotationSchedule**](KeyRotationSchedule.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**RecordingSettings**](RecordingSettings.html) get_recording_settings(opts)
Get the Recording Settings for the Organization
Wraps GET /api/v2/recording/settings
Requires NO permissions:
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
opts = {
create_default: false # BOOLEAN | If no settings are found, a new one is created with default values
}
begin
#Get the Recording Settings for the Organization
result = api_instance.get_recording_settings(opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->get_recording_settings: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**create_default** | **BOOLEAN**| If no settings are found, a new one is created with default values | [optional] [default to false] |
{: class="table table-striped"}
### Return type
[**RecordingSettings**](RecordingSettings.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**ScreenRecordingSessionListing**](ScreenRecordingSessionListing.html) get_recordings_screensessions(opts)
Retrieves a paged listing of screen recording sessions
Wraps GET /api/v2/recordings/screensessions
Requires NO permissions:
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
opts = {
page_size: 25, # Integer | Page size
page_number: 1 # Integer | Page number
}
begin
#Retrieves a paged listing of screen recording sessions
result = api_instance.get_recordings_screensessions(opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->get_recordings_screensessions: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**page_size** | **Integer**| Page size | [optional] [default to 25] |
**page_number** | **Integer**| Page number | [optional] [default to 1] |
{: class="table table-striped"}
### Return type
[**ScreenRecordingSessionListing**](ScreenRecordingSessionListing.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Policy**](Policy.html) patch_recording_mediaretentionpolicy(policy_id, body)
Patch a media retention policy
Wraps PATCH /api/v2/recording/mediaretentionpolicies/{policyId}
Requires ANY permissions:
* recording:retentionPolicy:edit
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
policy_id = "policy_id_example" # String | Policy ID
body = PureCloud::Policy.new # Policy | Policy
begin
#Patch a media retention policy
result = api_instance.patch_recording_mediaretentionpolicy(policy_id, body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->patch_recording_mediaretentionpolicy: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**policy_id** | **String**| Policy ID | |
**body** | [**Policy**](Policy.html)| Policy | |
{: class="table table-striped"}
### Return type
[**Policy**](Policy.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## - patch_recordings_screensession(recording_session_id, opts)
Update a screen recording session
Wraps PATCH /api/v2/recordings/screensessions/{recordingSessionId}
Requires NO permissions:
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
recording_session_id = "recording_session_id_example" # String | Screen recording session ID
opts = {
body: PureCloud::ScreenRecordingSessionRequest.new # ScreenRecordingSessionRequest |
}
begin
#Update a screen recording session
api_instance.patch_recordings_screensession(recording_session_id, opts)
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->patch_recordings_screensession: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**recording_session_id** | **String**| Screen recording session ID | |
**body** | [**ScreenRecordingSessionRequest**](ScreenRecordingSessionRequest.html)| | [optional] |
{: class="table table-striped"}
### Return type
nil (empty response body)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Annotation**](Annotation.html) post_conversation_recording_annotations(conversation_id, recording_id, body)
Create annotation
Wraps POST /api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations
Requires NO permissions:
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
conversation_id = "conversation_id_example" # String | Conversation ID
recording_id = "recording_id_example" # String | Recording ID
body = PureCloud::Annotation.new # Annotation | annotation
begin
#Create annotation
result = api_instance.post_conversation_recording_annotations(conversation_id, recording_id, body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->post_conversation_recording_annotations: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**conversation_id** | **String**| Conversation ID | |
**recording_id** | **String**| Recording ID | |
**body** | [**Annotation**](Annotation.html)| annotation | |
{: class="table table-striped"}
### Return type
[**Annotation**](Annotation.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**BatchDownloadJobSubmissionResult**](BatchDownloadJobSubmissionResult.html) post_recording_batchrequests(body)
Submit a batch download request for recordings. Recordings in response will be in their original format/codec - configured in the Trunk configuration.
Wraps POST /api/v2/recording/batchrequests
Requires NO permissions:
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
body = PureCloud::BatchDownloadJobSubmission.new # BatchDownloadJobSubmission | Job submission criteria
begin
#Submit a batch download request for recordings. Recordings in response will be in their original format/codec - configured in the Trunk configuration.
result = api_instance.post_recording_batchrequests(body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->post_recording_batchrequests: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**body** | [**BatchDownloadJobSubmission**](BatchDownloadJobSubmission.html)| Job submission criteria | |
{: class="table table-striped"}
### Return type
[**BatchDownloadJobSubmissionResult**](BatchDownloadJobSubmissionResult.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**EncryptionKey**](EncryptionKey.html) post_recording_localkeys(body)
create a local recording key
Wraps POST /api/v2/recording/localkeys
Requires ANY permissions:
* recording:encryptionKey:edit
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
body = PureCloud::LocalEncryptionKeyRequest.new # LocalEncryptionKeyRequest | Local Encryption body
begin
#create a local recording key
result = api_instance.post_recording_localkeys(body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->post_recording_localkeys: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**body** | [**LocalEncryptionKeyRequest**](LocalEncryptionKeyRequest.html)| Local Encryption body | |
{: class="table table-striped"}
### Return type
[**EncryptionKey**](EncryptionKey.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**LocalEncryptionConfiguration**](LocalEncryptionConfiguration.html) post_recording_localkeys_settings(body)
create settings for local key creation
Wraps POST /api/v2/recording/localkeys/settings
Requires ANY permissions:
* recording:encryptionKey:edit
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
body = PureCloud::LocalEncryptionConfiguration.new # LocalEncryptionConfiguration | Local Encryption Configuration
begin
#create settings for local key creation
result = api_instance.post_recording_localkeys_settings(body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->post_recording_localkeys_settings: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**body** | [**LocalEncryptionConfiguration**](LocalEncryptionConfiguration.html)| Local Encryption Configuration | |
{: class="table table-striped"}
### Return type
[**LocalEncryptionConfiguration**](LocalEncryptionConfiguration.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Policy**](Policy.html) post_recording_mediaretentionpolicies(body)
Create media retention policy
Wraps POST /api/v2/recording/mediaretentionpolicies
Requires ANY permissions:
* recording:retentionPolicy:add
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
body = PureCloud::PolicyCreate.new # PolicyCreate | Policy
begin
#Create media retention policy
result = api_instance.post_recording_mediaretentionpolicies(body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->post_recording_mediaretentionpolicies: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**body** | [**PolicyCreate**](PolicyCreate.html)| Policy | |
{: class="table table-striped"}
### Return type
[**Policy**](Policy.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**EncryptionKey**](EncryptionKey.html) post_recording_recordingkeys
Create encryption key
Wraps POST /api/v2/recording/recordingkeys
Requires ANY permissions:
* recording:encryptionKey:edit
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
begin
#Create encryption key
result = api_instance.post_recording_recordingkeys
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->post_recording_recordingkeys: #{e}"
end
~~~
### Parameters
This endpoint does not need any parameter.
{: class="table table-striped"}
### Return type
[**EncryptionKey**](EncryptionKey.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Recording**](Recording.html) put_conversation_recording(conversation_id, recording_id, body)
Updates the retention records on a recording.
Currently supports updating and removing both archive and delete dates for eligible recordings. A request to change the archival date of an archived recording will result in a restoration of the recording until the new date set.
Wraps PUT /api/v2/conversations/{conversationId}/recordings/{recordingId}
Requires NO permissions:
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
conversation_id = "conversation_id_example" # String | Conversation ID
recording_id = "recording_id_example" # String | Recording ID
body = PureCloud::Recording.new # Recording | recording
begin
#Updates the retention records on a recording.
result = api_instance.put_conversation_recording(conversation_id, recording_id, body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->put_conversation_recording: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**conversation_id** | **String**| Conversation ID | |
**recording_id** | **String**| Recording ID | |
**body** | [**Recording**](Recording.html)| recording | |
{: class="table table-striped"}
### Return type
[**Recording**](Recording.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Annotation**](Annotation.html) put_conversation_recording_annotation(conversation_id, recording_id, annotation_id, body)
Update annotation
Wraps PUT /api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations/{annotationId}
Requires NO permissions:
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
conversation_id = "conversation_id_example" # String | Conversation ID
recording_id = "recording_id_example" # String | Recording ID
annotation_id = "annotation_id_example" # String | Annotation ID
body = PureCloud::Annotation.new # Annotation | annotation
begin
#Update annotation
result = api_instance.put_conversation_recording_annotation(conversation_id, recording_id, annotation_id, body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->put_conversation_recording_annotation: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**conversation_id** | **String**| Conversation ID | |
**recording_id** | **String**| Recording ID | |
**annotation_id** | **String**| Annotation ID | |
**body** | [**Annotation**](Annotation.html)| annotation | |
{: class="table table-striped"}
### Return type
[**Annotation**](Annotation.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Recording**](Recording.html) put_orphanrecording(orphan_id, opts)
Updates an orphan recording to a regular recording with retention values
If this operation is successful the orphan will no longer exist. It will be replaced by the resulting recording in the response. This replacement recording is accessible by the normal Recording api.
Wraps PUT /api/v2/orphanrecordings/{orphanId}
Requires ANY permissions:
* recording:orphan:edit
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
orphan_id = "orphan_id_example" # String | Orphan ID
opts = {
body: PureCloud::OrphanUpdateRequest.new # OrphanUpdateRequest |
}
begin
#Updates an orphan recording to a regular recording with retention values
result = api_instance.put_orphanrecording(orphan_id, opts)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->put_orphanrecording: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**orphan_id** | **String**| Orphan ID | |
**body** | [**OrphanUpdateRequest**](OrphanUpdateRequest.html)| | [optional] |
{: class="table table-striped"}
### Return type
[**Recording**](Recording.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**LocalEncryptionConfiguration**](LocalEncryptionConfiguration.html) put_recording_localkeys_setting(settings_id, body)
Update the local encryption settings
Wraps PUT /api/v2/recording/localkeys/settings/{settingsId}
Requires ANY permissions:
* recording:encryptionKey:edit
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
settings_id = "settings_id_example" # String | Settings Id
body = PureCloud::LocalEncryptionConfiguration.new # LocalEncryptionConfiguration | Local Encryption metadata
begin
#Update the local encryption settings
result = api_instance.put_recording_localkeys_setting(settings_id, body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->put_recording_localkeys_setting: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**settings_id** | **String**| Settings Id | |
**body** | [**LocalEncryptionConfiguration**](LocalEncryptionConfiguration.html)| Local Encryption metadata | |
{: class="table table-striped"}
### Return type
[**LocalEncryptionConfiguration**](LocalEncryptionConfiguration.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**Policy**](Policy.html) put_recording_mediaretentionpolicy(policy_id, body)
Update a media retention policy
Wraps PUT /api/v2/recording/mediaretentionpolicies/{policyId}
Requires ANY permissions:
* recording:retentionPolicy:edit
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
policy_id = "policy_id_example" # String | Policy ID
body = PureCloud::Policy.new # Policy | Policy
begin
#Update a media retention policy
result = api_instance.put_recording_mediaretentionpolicy(policy_id, body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->put_recording_mediaretentionpolicy: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**policy_id** | **String**| Policy ID | |
**body** | [**Policy**](Policy.html)| Policy | |
{: class="table table-striped"}
### Return type
[**Policy**](Policy.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**KeyRotationSchedule**](KeyRotationSchedule.html) put_recording_recordingkeys_rotationschedule(body)
Update key rotation schedule
Wraps PUT /api/v2/recording/recordingkeys/rotationschedule
Requires ANY permissions:
* recording:encryptionKey:edit
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
body = PureCloud::KeyRotationSchedule.new # KeyRotationSchedule | KeyRotationSchedule
begin
#Update key rotation schedule
result = api_instance.put_recording_recordingkeys_rotationschedule(body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->put_recording_recordingkeys_rotationschedule: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**body** | [**KeyRotationSchedule**](KeyRotationSchedule.html)| KeyRotationSchedule | |
{: class="table table-striped"}
### Return type
[**KeyRotationSchedule**](KeyRotationSchedule.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json
## -[**RecordingSettings**](RecordingSettings.html) put_recording_settings(body)
Update the Recording Settings for the Organization
Wraps PUT /api/v2/recording/settings
Requires NO permissions:
### Example
~~~ruby
# load the gem
require 'purecloudplatformclientv2'
# setup authorization
@secret = ENV['PURECLOUD_SECRET']
@id = ENV['PURECLOUD_CLIENT_ID']
environment = "mypurecloud.com"
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
PureCloud.configure do |config|
config.access_token = @authToken
end
api_instance = PureCloud::RecordingApi.new
body = PureCloud::RecordingSettings.new # RecordingSettings | Recording settings
begin
#Update the Recording Settings for the Organization
result = api_instance.put_recording_settings(body)
p result
rescue PureCloud::ApiError => e
puts "Exception when calling RecordingApi->put_recording_settings: #{e}"
end
~~~
### Parameters
Name | Type | Description | Notes
------------- | ------------- | ------------- | -------------
**body** | [**RecordingSettings**](RecordingSettings.html)| Recording settings | |
{: class="table table-striped"}
### Return type
[**RecordingSettings**](RecordingSettings.html)
### HTTP request headers
- **Content-Type**: application/json
- **Accept**: application/json