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Contents
require 'intercom/service/base_service'
require 'intercom/api_operations/find_all'
require 'intercom/api_operations/find'
require 'intercom/api_operations/load'
require 'intercom/api_operations/save'
require 'intercom/utils'
module Intercom
module Service
class Conversation < BaseService
include ApiOperations::FindAll
include ApiOperations::List
include ApiOperations::Find
include ApiOperations::Load
include ApiOperations::Save
def collection_class
Intercom::Conversation
end
def mark_read(id)
@client.put("/conversations/#{id}", read: true)
end
def reply(reply_data)
id = reply_data.delete(:id)
collection_name = Utils.resource_class_to_collection_name(collection_class)
response = @client.post("/#{collection_name}/#{id}/reply", reply_data.merge(:conversation_id => id))
collection_class.new.from_response(response)
end
def reply_to_last(reply_data)
collection_name = Utils.resource_class_to_collection_name(collection_class)
response = @client.post("/#{collection_name}/last/reply", reply_data)
collection_class.new.from_response(response)
end
def open(reply_data)
reply reply_data.merge(message_type: 'open', type: 'admin')
end
def close(reply_data)
reply reply_data.merge(message_type: 'close', type: 'admin')
end
def snooze(reply_data)
snoozed_until = reply_data.fetch(:snoozed_until) { fail 'snoozed_until field is required' }
reply reply_data.merge(message_type: 'snoozed', type: 'admin')
end
def assign(reply_data)
assignee_id = reply_data.fetch(:assignee_id) { fail 'assignee_id is required' }
reply reply_data.merge(message_type: 'assignment', assignee_id: assignee_id, type: 'admin')
end
end
end
end
Version data entries
14 entries across 14 versions & 1 rubygems